
Dripping or loose taps
Tell Louis which tap it is, when it drips and whether hot or cold is affected.
Small plumbing jobs
These examples show the kind of details that help when you first get in touch.

Tell Louis which tap it is, when it drips and whether hot or cold is affected.

A clear cupboard photo and close-up of the wet area will help explain the job.

Say whether it affects one fitting, hot water, cold water or more than one room.


What to show Louis
One clear room photo and one close-up of the fitting usually gives Louis a better starting point.




Before you call
A few simple details can make the first conversation quicker and clearer.
Your name, Warrington area, the room, the affected fitting, what happens and the best time to call back.
Yes. A wide photo of the area and one close-up usually explain the issue better than a long message.
If it is safe, isolate the water first. Then call Louis directly on 07739 082221.