:root {
  --paper: #f5f2ea;
  --paper-2: #ebe5d8;
  --ink: #0d1117;
  --muted: #5f6873;
  --line: #ccd6dd;
  --foam: #111821;
  --foam-2: #182332;
  --glass: #16212c;
  --mat: #4e8d7c;
  --mat-dark: #276657;
  --blue: #0a7fd1;
  --blue-dark: #075487;
  --amber: #f2b84b;
  --white: #fffaf0;
  --shadow: 0 26px 70px rgba(13, 17, 23, 0.18);
  --radius-xl: 34px;
  --radius-lg: 24px;
  --radius-md: 16px;
  color-scheme: light;
}

* { box-sizing: border-box; }
html { scroll-behavior: smooth; }
body {
  margin: 0;
  background:
    radial-gradient(circle at top left, rgba(10, 127, 209, .16), transparent 34rem),
    linear-gradient(135deg, #f8f6ef 0%, #ebe5d8 52%, #dfe5e4 100%);
  color: var(--ink);
  font-family: "DM Sans", system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  line-height: 1.5;
  overflow-x: hidden;
}

a { color: inherit; }
button, input, textarea { font: inherit; }
button, a { -webkit-tap-highlight-color: transparent; }
:focus-visible { outline: 3px solid var(--amber); outline-offset: 4px; }

.skip-link {
  position: absolute;
  left: 1rem;
  top: .75rem;
  z-index: 30;
  transform: translateY(-160%);
  background: var(--ink);
  color: var(--white);
  padding: .8rem 1rem;
  border-radius: 999px;
  text-decoration: none;
}
.skip-link:focus { transform: translateY(0); }

main { width: 100%; }
section { position: relative; }

.bench {
  min-height: 100svh;
  padding: clamp(1rem, 3vw, 2rem);
  display: grid;
  align-items: stretch;
}

.bench-rail {
  position: absolute;
  top: clamp(1rem, 3vw, 2rem);
  left: 50%;
  z-index: 12;
  transform: translateX(-50%);
  display: flex;
  gap: .45rem;
  flex-wrap: wrap;
  justify-content: center;
  max-width: min(95vw, 760px);
  padding: .45rem;
  border: 1px solid rgba(255,255,255,.18);
  border-radius: 999px;
  background: rgba(17, 24, 33, .86);
  color: var(--white);
  box-shadow: 0 14px 30px rgba(13,17,23,.22);
  backdrop-filter: blur(12px);
}
.bench-rail a {
  min-height: 44px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: .7rem 1rem;
  border-radius: 999px;
  color: var(--white);
  text-decoration: none;
  font-weight: 800;
  font-size: .92rem;
  white-space: nowrap;
}
.bench-rail a:hover { background: rgba(255,255,255,.12); }

.counter-grid {
  position: relative;
  isolation: isolate;
  overflow: hidden;
  border-radius: clamp(1.25rem, 4vw, 3rem);
  min-height: calc(100svh - clamp(2rem, 6vw, 4rem));
  padding: clamp(5.6rem, 10vw, 8rem) clamp(1.1rem, 4vw, 4rem) clamp(1.25rem, 4vw, 3rem);
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(280px, .72fr);
  grid-template-rows: auto 1fr;
  gap: clamp(1rem, 3vw, 2.2rem);
  background:
    linear-gradient(90deg, rgba(255,255,255,.06) 1px, transparent 1px) 0 0 / 34px 34px,
    linear-gradient(0deg, rgba(255,255,255,.05) 1px, transparent 1px) 0 0 / 34px 34px,
    radial-gradient(circle at 76% 18%, rgba(242,184,75,.24), transparent 24rem),
    linear-gradient(145deg, var(--foam) 0%, var(--foam-2) 56%, #0a1118 100%);
  color: var(--white);
  box-shadow: var(--shadow);
}
.counter-grid::before {
  content: "";
  position: absolute;
  inset: auto 0 0;
  height: 35%;
  background: linear-gradient(0deg, rgba(10,127,209,.14), transparent);
  z-index: -1;
}
.counter-grid::after {
  content: "";
  position: absolute;
  right: 1rem;
  bottom: 1rem;
  width: min(26vw, 18rem);
  aspect-ratio: 1;
  border: 1px solid rgba(255,255,255,.15);
  border-radius: 50%;
  box-shadow: inset 0 0 0 2rem rgba(255,255,255,.02);
  pointer-events: none;
}

.lamp-strip {
  position: absolute;
  inset: 4.8rem clamp(1rem, 5vw, 4rem) auto;
  height: .5rem;
  border-radius: 999px;
  background: linear-gradient(90deg, transparent, rgba(242,184,75,.75), rgba(255,255,255,.95), rgba(10,127,209,.66), transparent);
  filter: blur(.2px);
  opacity: .85;
}
.lamp-strip::after {
  content: "";
  position: absolute;
  inset: 0;
  transform: translateX(-40%);
  background: linear-gradient(90deg, transparent, rgba(255,255,255,.8), transparent);
  animation: lamp 8s ease-in-out infinite;
}

.counter-head {
  align-self: center;
  max-width: 780px;
  z-index: 2;
}
.shop-mark, .eyebrow, .ticket-label {
  margin: 0 0 .8rem;
  font-family: "Space Grotesk", system-ui, sans-serif;
  font-size: .78rem;
  text-transform: uppercase;
  letter-spacing: .16em;
  font-weight: 800;
  color: var(--amber);
}
h1, h2, h3 {
  font-family: "Space Grotesk", system-ui, sans-serif;
  letter-spacing: -.055em;
  line-height: .95;
  margin: 0;
}
h1 {
  font-size: clamp(3.4rem, 11vw, 9.5rem);
  max-width: 8ch;
}
.counter-head .intro {
  max-width: 58ch;
  margin: 1.15rem 0 0;
  font-size: clamp(1.06rem, 2.2vw, 1.45rem);
  color: rgba(255,250,240,.82);
}
.contact-rail {
  width: fit-content;
  max-width: 100%;
  margin-top: 1.4rem;
  display: flex;
  gap: .45rem;
  flex-wrap: wrap;
  padding: .45rem;
  border: 1px solid rgba(255,255,255,.16);
  border-radius: 999px;
  background: rgba(255,255,255,.07);
}
.contact-rail a {
  min-height: 44px;
  display: inline-flex;
  align-items: center;
  padding: .68rem .95rem;
  border-radius: 999px;
  background: rgba(255,255,255,.08);
  color: var(--white);
  text-decoration: none;
  font-weight: 800;
}
.contact-rail a:hover { background: rgba(255,255,255,.16); }

.device-stage {
  grid-row: 1 / span 2;
  grid-column: 2;
  display: grid;
  align-items: center;
  min-width: 0;
}
.mat-grid {
  position: relative;
  width: min(100%, 520px);
  aspect-ratio: .78;
  margin-inline: auto;
  border-radius: 2rem;
  overflow: hidden;
  background:
    linear-gradient(90deg, rgba(255,255,255,.08) 1px, transparent 1px) 0 0 / 28px 28px,
    linear-gradient(0deg, rgba(255,255,255,.08) 1px, transparent 1px) 0 0 / 28px 28px,
    linear-gradient(145deg, var(--mat), var(--mat-dark));
  border: 1px solid rgba(255,255,255,.24);
  box-shadow: inset 0 0 0 1rem rgba(13,17,23,.14), 0 26px 60px rgba(0,0,0,.28);
}
.device-outline {
  position: absolute;
  inset: 12% 19%;
  border-radius: 2rem;
  background:
    radial-gradient(circle at 48% 24%, rgba(255,255,255,.1), transparent 26%),
    linear-gradient(145deg, #121d28, #05090e);
  border: .72rem solid #1e2d3b;
  box-shadow: inset 0 0 0 1px rgba(255,255,255,.2), 0 16px 30px rgba(0,0,0,.25);
  transition: transform .22s ease, border-color .22s ease;
}
.device-outline.is-charging { border-color: var(--amber); }
.device-outline.is-hdmi { border-color: var(--blue); transform: rotate(-2deg); }
.device-outline.is-data { border-color: #b9f1e3; transform: rotate(2deg); }
.device-speaker {
  position: absolute;
  top: 1.1rem;
  left: 50%;
  width: 4.8rem;
  max-width: 44%;
  height: .38rem;
  transform: translateX(-50%);
  border-radius: 999px;
  background: #314255;
}
.device-crack {
  position: absolute;
  top: 28%;
  left: 28%;
  width: 42%;
  height: 34%;
  background: linear-gradient(135deg, transparent 47%, rgba(255,255,255,.55) 49%, transparent 51%);
  opacity: .75;
}
.device-port {
  position: absolute;
  left: 50%;
  bottom: .8rem;
  width: 3.2rem;
  max-width: 34%;
  height: .45rem;
  transform: translateX(-50%);
  border-radius: 999px;
  background: #415264;
}
.screw {
  position: absolute;
  width: .75rem;
  height: .75rem;
  border-radius: 50%;
  background: var(--steel, #ccd6dd);
  box-shadow: inset 0 0 0 2px rgba(0,0,0,.2);
}
.s1 { top: 1.2rem; left: 1.2rem; }
.s2 { top: 1.2rem; right: 1.2rem; }
.s3 { right: 1.2rem; bottom: 1.2rem; }
.bench-label {
  position: absolute;
  left: 1.2rem;
  bottom: 1.1rem;
  margin: 0;
  color: rgba(255,255,255,.78);
  font-size: .9rem;
  font-weight: 800;
}

.ticket-panel {
  align-self: end;
  max-width: 680px;
  padding: clamp(1rem, 3vw, 1.6rem);
  border-radius: var(--radius-lg);
  background: rgba(255,250,240,.96);
  color: var(--ink);
  box-shadow: 0 18px 40px rgba(0,0,0,.2);
  transform: rotate(-.6deg);
}
.ticket-panel h2 { font-size: clamp(1.9rem, 5vw, 3.6rem); }
.ticket-panel p { color: var(--muted); font-size: 1.05rem; }
.primary-action, .solid-action, .ghost-action, .form-button {
  min-height: 46px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: 0;
  border-radius: 999px;
  padding: .78rem 1.2rem;
  text-decoration: none;
  font-weight: 900;
  cursor: pointer;
  transition: transform .18s ease, background .18s ease, color .18s ease, border-color .18s ease;
}
.primary-action, .solid-action, .form-button {
  margin-top: .9rem;
  background: var(--blue);
  color: white;
}
.primary-action:hover, .solid-action:hover, .form-button:hover { background: var(--blue-dark); transform: translateY(-1px); }

.fault-deck, .repair-note, .proof-strip, .handover {
  width: min(1180px, calc(100% - clamp(1.5rem, 5vw, 5rem)));
  margin: 0 auto;
  padding: clamp(4rem, 9vw, 7rem) 0;
}
.section-intro {
  max-width: 790px;
  margin-bottom: clamp(1.4rem, 4vw, 2.4rem);
}
.section-intro h2, .note-copy h2, .proof-main h2, .handover-copy h2 {
  font-size: clamp(2.1rem, 6vw, 5rem);
}
.section-intro p:not(.eyebrow), .note-copy p:not(.eyebrow), .proof-main p:not(.eyebrow), .handover-copy p:not(.eyebrow) {
  color: var(--muted);
  font-size: clamp(1.02rem, 2vw, 1.22rem);
}
.fault-trays {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: .9rem;
  align-items: stretch;
}
.fault-tray {
  min-width: 0;
  min-height: 260px;
  display: flex;
  flex-direction: column;
  gap: .7rem;
  text-align: left;
  border: 1px solid rgba(13,17,23,.13);
  border-radius: 28px;
  padding: 1.25rem;
  background: rgba(255,250,240,.8);
  color: var(--ink);
  box-shadow: 0 12px 26px rgba(13,17,23,.08);
}
.fault-tray:hover, .fault-tray.is-active {
  background: var(--foam);
  color: var(--white);
  transform: translateY(-2px);
}
.tray-code {
  width: 3rem;
  height: 3rem;
  display: inline-grid;
  place-items: center;
  border-radius: 50%;
  background: var(--amber);
  color: var(--ink);
  font-weight: 900;
}
.tray-name {
  margin-top: auto;
  font-family: "Space Grotesk", system-ui, sans-serif;
  font-size: clamp(1.3rem, 2.5vw, 1.8rem);
  line-height: 1;
  font-weight: 800;
  letter-spacing: -.04em;
}
.tray-copy { color: inherit; opacity: .74; }

.note-board {
  display: grid;
  grid-template-columns: minmax(0, .9fr) minmax(0, 1.1fr);
  gap: clamp(1rem, 4vw, 3rem);
  align-items: center;
  padding: clamp(1.2rem, 4vw, 3rem);
  border-radius: var(--radius-xl);
  background: var(--white);
  box-shadow: var(--shadow);
}
.check-steps {
  margin: 0;
  padding: 0;
  list-style: none;
  counter-reset: step;
  display: grid;
  gap: .8rem;
}
.check-steps li {
  counter-increment: step;
  display: grid;
  grid-template-columns: 3.2rem minmax(0, 1fr);
  gap: .85rem 1rem;
  align-items: start;
  padding: 1rem;
  border: 1px solid var(--line);
  border-radius: 20px;
  background: #fff;
}
.check-steps li::before {
  content: counter(step, decimal-leading-zero);
  grid-row: span 2;
  width: 3.2rem;
  height: 3.2rem;
  display: grid;
  place-items: center;
  border-radius: 50%;
  background: var(--mat);
  color: white;
  font-weight: 900;
}
.check-steps strong, .check-steps span { grid-column: 2; }
.check-steps strong { font-family: "Space Grotesk", system-ui, sans-serif; font-size: 1.12rem; }
.check-steps span { color: var(--muted); }

.proof-strip {
  display: grid;
  grid-template-columns: minmax(0, .82fr) minmax(0, 1.18fr);
  gap: clamp(1rem, 4vw, 3rem);
  align-items: center;
}
.receipt-stack {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: .9rem;
}
.receipt {
  min-width: 0;
  padding: 1.1rem;
  border-radius: 22px;
  background: var(--white);
  border: 1px dashed rgba(13,17,23,.24);
  box-shadow: 0 12px 24px rgba(13,17,23,.08);
}
.receipt.dark { background: var(--foam); color: var(--white); }
.receipt span {
  display: block;
  margin-bottom: .5rem;
  color: var(--blue);
  font-size: .78rem;
  text-transform: uppercase;
  letter-spacing: .14em;
  font-weight: 900;
}
.receipt.dark span { color: var(--amber); }
.receipt strong {
  display: block;
  font-family: "Space Grotesk", system-ui, sans-serif;
  font-size: clamp(1.2rem, 3vw, 2rem);
  line-height: 1;
  letter-spacing: -.04em;
}
.receipt p { margin: .7rem 0 0; color: var(--muted); }
.receipt.dark p { color: rgba(255,250,240,.72); }

.handover-panel {
  display: grid;
  grid-template-columns: minmax(0, .92fr) minmax(300px, .62fr);
  gap: clamp(1rem, 4vw, 2rem);
  align-items: stretch;
  padding: clamp(1.1rem, 4vw, 2rem);
  border-radius: var(--radius-xl);
  background:
    radial-gradient(circle at 88% 10%, rgba(10,127,209,.18), transparent 22rem),
    linear-gradient(145deg, var(--foam), #0a0f15);
  color: var(--white);
  box-shadow: var(--shadow);
}
.details-list {
  margin: 1.6rem 0 0;
  display: grid;
  gap: .75rem;
}
.details-list div {
  display: grid;
  grid-template-columns: 10rem minmax(0, 1fr);
  gap: 1rem;
  padding: .85rem 0;
  border-bottom: 1px solid rgba(255,255,255,.12);
}
.details-list dt {
  color: var(--amber);
  font-weight: 900;
}
.details-list dd { margin: 0; color: rgba(255,250,240,.82); min-width: 0; overflow-wrap: anywhere; }
.details-list a { color: var(--white); font-weight: 800; }
.button-row {
  margin-top: 1.4rem;
  display: flex;
  gap: .7rem;
  flex-wrap: wrap;
}
.ghost-action {
  color: var(--white);
  border: 1px solid rgba(255,255,255,.24);
  background: transparent;
}
.ghost-action:hover { background: rgba(255,255,255,.1); }

.repair-form {
  display: grid;
  align-content: start;
  gap: .85rem;
  min-width: 0;
  padding: clamp(1rem, 3vw, 1.3rem);
  border-radius: 28px;
  background: var(--white);
  color: var(--ink);
}
.field { display: grid; gap: .35rem; min-width: 0; }
.field label { font-weight: 900; color: var(--ink); }
.field input, .field textarea {
  width: 100%;
  min-width: 0;
  border: 1px solid var(--line);
  border-radius: 16px;
  padding: .88rem .95rem;
  background: #fff;
  color: var(--ink);
}
.field input { min-height: 48px; }
.field textarea {
  min-height: 145px;
  resize: vertical;
  overflow-wrap: anywhere;
}
.form-button { width: fit-content; min-width: 0; }
.form-status { min-height: 1.5rem; margin: 0; color: var(--mat-dark); font-weight: 800; }

.receipt-footer {
  width: min(1180px, calc(100% - clamp(1.5rem, 5vw, 5rem)));
  margin: 0 auto clamp(1rem, 3vw, 2rem);
  padding: 1.1rem;
  border-top: 1px solid rgba(13,17,23,.16);
  color: var(--muted);
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: .8rem 1.2rem;
}
.receipt-footer p { margin: 0; }
.receipt-footer a { font-weight: 900; }

@keyframes lamp {
  0%, 30% { transform: translateX(-44%); opacity: .45; }
  55% { transform: translateX(44%); opacity: .85; }
  100% { transform: translateX(-44%); opacity: .45; }
}

@media (max-width: 1024px) {
  .bench { min-height: auto; }
  .counter-grid {
    min-height: auto;
    grid-template-columns: 1fr;
    grid-template-rows: auto;
    padding-top: 7.6rem;
  }
  .device-stage { grid-row: auto; grid-column: auto; }
  .mat-grid { aspect-ratio: 1.45; max-height: 430px; }
  .device-outline { inset: 12% 30%; }
  .ticket-panel { transform: none; max-width: none; }
  .fault-trays { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .proof-strip, .handover-panel, .note-board { grid-template-columns: 1fr; }
}

@media (max-width: 700px) {
  .bench { padding: .65rem; }
  .bench-rail {
    position: relative;
    top: auto;
    left: auto;
    transform: none;
    margin: 0 auto .65rem;
    border-radius: 22px;
  }
  .bench-rail a { flex: 1 1 45%; padding-inline: .75rem; }
  .counter-grid { padding: clamp(1rem, 5vw, 1.35rem); border-radius: 28px; }
  .lamp-strip { inset: 1rem 1.2rem auto; }
  .contact-rail { border-radius: 22px; width: 100%; }
  .contact-rail a { flex: 1 1 100%; justify-content: center; }
  .mat-grid { aspect-ratio: 1.05; }
  .device-outline { inset: 13% 22%; }
  .fault-deck, .repair-note, .proof-strip, .handover { width: min(100% - 1.2rem, 1180px); padding: 3.4rem 0; }
  .fault-trays, .receipt-stack { grid-template-columns: 1fr; }
  .fault-tray { min-height: 210px; }
  .details-list div { grid-template-columns: 1fr; gap: .25rem; }
  .button-row a { flex: 1 1 100%; }
  .form-button { width: 100%; }
  .check-steps li { grid-template-columns: 2.7rem minmax(0, 1fr); }
  .check-steps li::before { width: 2.7rem; height: 2.7rem; }
  .receipt-footer { width: min(100% - 1.2rem, 1180px); display: block; }
  .receipt-footer > * + * { margin-top: .5rem; }
}

@media (max-width: 390px) {
  h1 { font-size: clamp(3rem, 18vw, 4.1rem); }
  .section-intro h2, .note-copy h2, .proof-main h2, .handover-copy h2 { font-size: clamp(2rem, 13vw, 3.1rem); }
  .bench-rail a { flex-basis: 100%; }
  .counter-head .intro { font-size: 1rem; }
  .ticket-panel, .note-board, .handover-panel, .repair-form { border-radius: 22px; }
  .device-outline { inset: 15% 17%; border-width: .55rem; }
  .field textarea { min-height: 168px; }
}

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after {
    animation-duration: .01ms !important;
    animation-iteration-count: 1 !important;
    scroll-behavior: auto !important;
    transition-duration: .01ms !important;
  }
}
